A Bournemouth company has been fined \u00a3100,000 for making over half a million unsolicited marketing calls to people who had registered with the Telephone Preference Service.<\/p>\n
Skean Homes Ltd, which claimed to help improve energy efficiency and reduce household bills, instigated the calls between March and May 2022 which resulted in 31 complaints.<\/p>\n
After an investigation by the Information Commissioner\u2019s Office, Skean Homes refused to take responsibility for the unlawful marketing calls, blaming a technical error and misunderstandings.<\/p>\n
It is against the law for organisations to make marketing calls to anyone signed up with the Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS), which operate a \u201cdo not call\u201d register, unless the individual or business has explicitly consented to receive these calls. <\/p>\n
Andy Curry, ICO Head of Investigations, said: \u201cPeople register with the TPS for a clear reason: to stop unwanted marketing contact and protect their privacy. Both these companies have not only broken the law by failing to check the \u2018do not call\u2019 register, but also caused distress and disruption to those they bombarded with unwanted and unlawful calls. <\/p>\n
\u201cThese fines should send a clear message that companies cannot use third parties or multiple phone numbers to avoid detection and taking responsibility for illegal calls. We will take decisive action to ensure the public are protected from nuisance marketing.\u201d <\/p>\n
In addition to the fines, the ICO has also issued an Enforcement Notice to both companies, ordering them to stop calling people registered with the TPS, or who had previously objected to such calls. <\/p>\n","protected":false},"excerpt":{"rendered":"
A Bournemouth company has been fined one hundred thousand pounds for making over half a million unsolicited marketing calls to people who had registered with the Telephone Preference Service.<\/p>\n
Skean Homes Limited, which claimed to help improve energy efficiency and reduce household bills, instigated the calls between March and May twenty twenty two, which resulted in thirty one complaints.<\/p>\n
After an investigation by the Information Commissioner\u2019s Office, Skean Homes refused to take responsibility for the situation, blaming a technical error and misunderstandings. Another company in London was also fined one hundred and fifty thousands pounds for the same reason.<\/p>\n","protected":false},"author":10,"featured_media":71860,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[251,2,156],"tags":[],"class_list":["post-71857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-06h","category-bournemouth","category-news"],"_links":{"self":[{"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/posts\/71857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/comments?post=71857"}],"version-history":[{"count":3,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/posts\/71857\/revisions"}],"predecessor-version":[{"id":71862,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/posts\/71857\/revisions\/71862"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/media\/71860"}],"wp:attachment":[{"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/media?parent=71857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/categories?post=71857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.bournemouthone.com\/test\/wp-json\/wp\/v2\/tags?post=71857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}